Refunds and Exchanges Policy

All sales are final. We only accept returns and exchanges for products that are damaged in transit or if the incorrect item was shipped. 

In the unlikely event that a product arrived damaged, please contact kilig.beauty@outlook.com within 48 hours of the delivery. The email must include the buyer's order number, description of damage, confirmation email, and pictures to verify. If it is decided that your product is damaged, a refund or replacement will be sent at the discretion of the buyer. If your product is deemed to not be damaged (at the discretion of the seller) you will not receive a refund or replacement. 

 

Upon receiot of your email, we will responf promptly and accordily and make sure your replacement is placed and sent out. if a replacement item is not available, we will refund the full retail price. 

your satisfaction is our number one proirity.